Frequently Asked Questions

I work all day. Will the dinners be all right till I get home?

Yes, they are packed in polystyrene boxes with ice in our cool room and, left unopened, will stay at a safe temperature until the evening.

How does the box system work?

Every time you order, we ask you to pay a $5 deposit for your foam box. This $5 is returned to you the next time you order when you leave the old box out for collection. The $5 will be returned as cash, tucked into the invoice pocket of your new box.

Can I leave out an esky instead?

Sorry but no. Your order is packed into your foam box in our kitchen and should not be opened again until you are ready to place the dinners in your fridge or freezer.

I live in a security building – how can I receive deliveries?

Call us on 0434 059 246 to make safe and convenient arrangements.

I have a food allergy – are your dinners safe for me to eat?

Check the ingredients of each dinner when you order; if in doubt, give us a call on 0434 059 246.

My family doesn’t eat pork – can we be assured that there are no pork products in your dinners?

We always list pork or pork products (pancetta, bacon, prosciutto, etc) in our ingredients. Where we are using mince, we specify whether it is beef, pork or pork and veal.

How many people do your dinners serve?

Our rough guideline is that small serves two adults, medium three (or two adults, two little children) and large four (or two adults and four little/three larger children). Obviously people’s appetites differ and, if you have teenaged boys, all guidelines are out the window. A dish like a pasta sauce can stretch much further than one with no accompaniment so you may be able to feed a larger number with a smaller size. Our lasagnes and pies, in the standard size, feed three to four adults.